Network & Service Assurance

Guaranteeing Quality of Service for the Modern Enterprise.

Go beyond healthy dashboards to measure actual user experience, identifying performance issues that server-side monitoring alone can miss.

Digital Experience & Real Users

Digital Experience Monitoring follows each user journey from the endpoint through Wi-Fi, LAN and WAN to the application, and scores every hop along the way. A slow application at a branch is traced to the access point, the WAN link or the application itself, not argued about between three teams.

Business outcome
Fewer complaints, shorter resolution times.
Digital Experience Monitoring
Wi-Fi, LAN, WAN or app? The slow segment stands out.
HQ, branch and remote users
Real-time and historical data in one view.
Real User Monitoring
NEW

Live page load times, interactions and errors, tied to infrastructure data.

Mobile & web
Request and response detail.

Synthetic Monitoring

Monitor network and service performance through continuous ICMP and TCP checks, measuring availability, latency, jitter and packet loss while tracing traffic paths. Simply add an IP address or hostname to gain immediate visibility into connectivity and performance issues.
Business outcome
Problems found first, the right party called first time.
Network checks
ICMP and TCP for availability, latency, jitter and packet loss.
ISP path testing
Is it your network or your provider? Know before you call.
DNS monitoring
DNSSEC validation and traces that show where lookups fail.
SSL/TLS expiry
Alerts at 30, 14 and 7 days.
REST API & website checks
Uptime, response time and page load, with your thresholds.
FTP transfers
Failed file transfers never go unnoticed.

Service-Level Reporting

Turn availability, response-time trends and alarm history into scheduled SLA reports, providing measurable proof of service performance for customers and leadership.
Business outcome
SLA talks based on evidence.
Prove SLA performance
Evidence for customers and leadership, supporting renewals.

Frequently asked questions

Questions about network & connectivity monitoring?

Have a different question?
Book a Demo.
What is digital experience monitoring?

It measures application performance for end users by tracking each part of their journey. Cloudmon scores every hop.

What is the difference between RUM and synthetic monitoring?

RUM records actual user experience in production; synthetic monitoring runs scheduled tests that simulate users.

How early does Cloudmon warn about expiring SSL certificates?

The supplied content specifies alerts 30, 14 and 7 days before expiry.

Can Cloudmon tell whether a slowdown is caused by an ISP?

Yes. ISP path testing traces traffic across provider networks to help locate the source of the slowdown.

Find out what your users really experience.

Book a walkthrough to explore how Cloudmon can support your monitoring requirements.

Book a Demo.
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