MSP & Multi-Tenant Monitoring

Scale Your Service, Not Your Headcount.

Run every customer from one controller, keep each tenant's data separate and onboard new accounts without new licenses.

How Cloudmon Works

Five components, one job each.

Business outcome
Quick to deploy, simple to maintain.                          
Agent
Lightweight collector for Windows, Linux, macOS and Android.
Probe
Collects SNMP, WMI, NetFlow, syslog, VMware and cloud data at each site.
Controller
Central server and UI.
Database
MongoDB for config, telemetry and encrypted credentials.
Repository
Automatic software updates.

Multi-Tenant Architecture

Each customer gets its own tenant, its own probes and its own users, all managed from a single pane. Probes at customer sites send data out to your data center over HTTPS on port 443, so customers don't open inbound firewall ports for you.
Business outcome
No re-platforming as you grow.
Tenant isolation
Data stays separate, encrypted in transit and at rest.
Global NOC view
Every customer's health on one screen.
Customer portals

Scoped dashboards and reports with your branding.

No inbound ports
Probes connect out on 443.

License Pool & Access

No stranded licenses. Costs match contracts.
Business outcome
Easier security approval, lower risk from the monitoring tool itself, and evidence ready for compliance audits.
Per-tenant limits
Capacity warning before it's exceeded.
Reallocate anytime
No key change or restart.
MSP roles

Super Admin, NOC Operator, Integrator.

Customer roles
Customer Admin and Viewer, scoped to their own organization.

Two-Tier Role-Based Access

Alarms, Reports & Onboarding

Each customer has its own alarm stream, with cross-customer visibility for MSP administrators. Escalations reach the right NOC team, and alarms open tickets in ServiceNow, Jira, Freshservice, Freshdesk or Zoho Desk, page engineers through PagerDuty, or post to Teams, Slack or email, so they fit the workflow your NOC already runs.
Business outcome
Predictable go-lives and visible value at renewal.
Alarms by customer
Tickets in ServiceNow, Jira, Freshservice and more. Pages via PagerDuty.
Customer reports
Availability and SLA reports sent automatically.
Plan, Prepare, Deploy

Checklists, probe install and discovery.

Accept & Hand over
Joint testing, runbooks, four weeks of support.

Frequently asked questions

Questions about intelligent operations & automation?

Have a different question?
Book a Demo.
Is Cloudmon multi-tenant?

Yes. One Cloudmon controller hosts many customer tenants, each with its own probes, users, dashboards and alarm stream, and data separated by tenant.

Do MSPs need a separate license for each customer?

No. MSPs buy one license pool and allocate nodes to each customer. Unused licenses can be reassigned at any time without a key change or restart.

Can customers log in and see their own monitoring?

Yes. Customer Admin and Customer Viewer roles give each customer access to its own dashboards and reports only.

Do customers need to open inbound firewall ports?

No. Probes at customer sites connect outbound to the MSP's controller over HTTPS on port 443.

Bring your architecture. We'll show how Cloudmon fits.

Book a session with a solutions architect.

Book a Demo.
Veryx Cloudmon® Recognized Again in Gartner® Market Guide for Infrastructure Monitoring Tools 2026.
Know More
Arrow
The Last Observability Platform You'll Ever Need
Know More
Arrow
The 2026 Observability ROI Guide
Know More
Arrow
Talk to Cloudmon AI Assistant

Welcome to Cloudmon AI Assistant!

Hey, I’m Cloudmon’s AI assistant. Cloudmon unifies visibility across IT, OT, and IoT to reduce IT OPEX and strengthen security from a single platform.

How can I help you today?

🗓️ Book a demo

Introduce yourself to begin chatting with the AI assistant

Thank you! Connecting you now...
Oops! Something went wrong while submitting the form.