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Ensuring Uptime and Performance of Core Banking Systems

✦ Objective

Maintain uninterrupted access and optimal performance of corebanking applications across branches, data centers, and cloud environments.

✦ Cloudmon Capabilities Leveraged

⬩ Assurance Module:  Real-time monitoring and diagnosticsfor MPLS and SD-WAN connections used by branches and data centers.

⬩ On Premise & Cloud Monitoring: Track health, latency, and availability of services acrosshybrid infrastructures.

⬩ Cloudmon Controller: Centralized configuration and alerting for IT teams toquickly detect and resolve issues.

✦ Business Impact

⬩ Reduces unplanned downtime ofmission-critical banking systems.

⬩ Enhances productivity of thebranch and back-office.

⬩ Supports SLA compliance andimproves customer satisfaction.

Real-Time Monitoring& Intelligence For Digital Banking Services

Cloudmon ensuresuninterrupted performance and reliability of online and mobile bankingplatforms,

while enablingdata-driven insights for IT and business stakeholders.

✦ Why Cloudmon?

⬩ AI-Driven Root Cause Detection:Quickly isolate network, infrastructure, or application issues that impactdigital banking uptime or response time.

⬩ Power BI Integration: Enablebank leadership and operations teams to visualize key performance, incidenttrends, and SLA breaches in real-time.

⬩ Wide Integration: Connectseamlessly with cloud-hosted banking apps, APIs, and legacy core systems.

✦ Business Value

⬩ Enhances digital customer experience

⬩ Reduces MTTR (Mean Time to Resolution)for incidents

⬩ Provides business leaders withreal-time operational dashboards

InfrastructureGovernance and Compliance Across Business Units

Maintaining consistentobservability, governance, and reporting across fragmented IT environments spanningretail, corporate, and investment banking divisions remains a critical challengehindering centralized visibility, compliance, and operational efficiency.

✦ Why Cloudmon?

⬩ Multi-Tenant Architecture: Segmentvisibility and controls for retail banking, corporate banking, insurance, andinvestment services within one centralized system.

⬩ Real-Time Alerting: ConfigureSLA-driven alerts for each business unit or client in a managed servicesmodel.

⬩ Assurance Module: Ensurecompliant and secure network connectivity across segmented Environments.

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✦ Business Impact

⬩ Improves IT governance and simplifies compliancereporting

⬩ Enables standardization across businessunits

⬩ Reduces operational risk and improvesaudit readiness

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